P.O. Box 6100 1001 James Street Key West, FL 33040
telephone
(305) 295-1000
FAX
(305) 295-1085
VISIT US IN PERSON
We are located at 1001 James Street in Key West, at the corner of James and Grinnell streets - across from the City of Key West's parking garage called the Park N’ Ride - near the Historic Key West Bight.
Reach us by email
Select from the options below to contact us via e-mail:
Under Florida law, e-mail addresses are public record. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to KEYS.
Reach us by phone
Our Customer Service Representatives are available by phone at the following numbers:
Main Number: (305) 295-1000 Connect, Disconnect or Transfer Service: (305) 295-1090 Billing Errors: (305) 295-1080 Collections: (305) 295-1110 Power Outages: (305) 295-1010
Tree Trimming: (305) 295-1010 Energy Savings: (305) 295-1080 Employment Information: (305) 295-1069 Customer Programs: (305) 295-1080
